If digital transformation is about finding new ways to engage your customers, then there are few better ways than to build a customer portal. Software companies have for years published a knowledge base and user community forum, but it is only more recently that manufacturers have started to follow the same trend. Continue reading “Build a community around your product” »
ISO9001 sets a solid base for a manufacturing quality system, but typically does not prescribe specific requirements However, many industries now have to meet more stringent standards which go into further specific details to ensure that industry safety standards are met.
These standards may be defined by an ISO standard, or in other cases may be prescribed by regulatory bodies such as the FDA or European Union.
Examples of ISO standards are: Continue reading “Beyond ISO9001 – Good Manufacturing Practises (GMP)” »