Take your data and make it searchable!
Smart factory can take data from a number of different sources and create a private search engine for use publicly or in your own private network.
Data sources include:
- pdf documents
- word or excel documents
- sql databases
- application servers
With an elasticsearch search engine, you can create a full text search which returns results from Terrabytes of data (thousands of millions of records) in less than 1 second.
- web interface (public or private)
- autocomplete suggestions
- drop down filters
A mortgage company required a private knowledge base to enable its support staff to respond to questions from customers. The company had many thousands of internal documents in a sql database along with thousands more pdf and word documents which contained previous responses made to customers. By creating a private search engine, customer support staff could quickly locate knowledge base documents or determine whether a question had already been answered in the past, enabling them to provide quick and informed responses, reducing requirements for external legal advice by 80%.